Privacy Policy

PunchPlay is the data controller responsible for your personal data collected through the Platform.

For any privacy-related enquiries, contact:

support@punchplay.tv

A. Information You Provide

We may collect:

• Email address
• Username
• Profile information (optional details you choose to provide)
• Content you post (reviews, comments, lists, messages)
• Communications sent to us
• Donation-related information (processed by third-party payment providers)

B. Information Collected Automatically

When you use the Platform, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and usage activity
• Date/time stamps
• Referring URLs
• Cookies and similar tracking technologies

We use personal data to:

• Create and manage your account
• Provide and operate Platform features
• Moderate and maintain community safety
• Process donations
• Improve functionality and performance
• Prevent fraud, abuse, and security threats
• Communicate important service updates
• Comply with legal obligations

We do not sell your personal data.

We rely on the following lawful bases:

• Performance of a contract - providing your account and Platform services
• Legitimate interests - maintaining security, improving services, preventing abuse
• Legal obligation - compliance with applicable laws
• Consent - where required (e.g., certain cookies)

If you make a donation:

• Payments are processed by secure third-party providers (e.g., Stripe or similar services).
• We do not store full payment card details.
• Payment processors handle your payment data in accordance with their own privacy policies.

We may retain limited transaction information (e.g., donation amount, date) for accounting and legal purposes.

We use cookies and similar technologies to:

• Maintain login sessions
• Enable essential functionality
• Analyse usage and performance
• Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Platform.

If legally required, we will present a cookie notice requesting consent for non-essential cookies.

We may share personal data with:

• Hosting and infrastructure providers
• Payment processors
• Technical and analytics service providers
• Professional advisers (legal, accounting)
• Law enforcement or regulatory authorities where required by law

We require service providers to process data securely and in accordance with applicable law.

We do not sell or rent personal data.

Some service providers may process data outside the UK.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as:

• Adequacy regulations
• Standard contractual clauses
• Other lawful transfer mechanisms

We retain personal data:

• While your account remains active
• As necessary to provide services
• To comply with legal obligations
• To resolve disputes and enforce agreements

You may request deletion of your account at any time.

We may retain certain data where legally required or necessary for legitimate business purposes.

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent (where processing is based on consent)
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact:

support@punchplay.tv

We may require identity verification before fulfilling certain requests.

We implement appropriate technical and organisational measures to protect personal data from:

• Unauthorised access
• Loss or destruction
• Alteration or disclosure

However, no internet-based service can guarantee absolute security.

PunchPlay is not directed at children under 13.

We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will take reasonable steps to delete it.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites.

We may update this Privacy Policy from time to time.

Changes will be effective when posted on the Platform. Continued use of the Platform indicates acceptance of the updated policy.

For privacy-related questions or requests:

support@punchplay.tv